Privacy Policy

We take your privacy and your patients' privacy seriously. This policy explains what data we collect, how we use it, and how we protect it.

Last updated: January 2026

Shifaa Technologies operates 3yadti (clinic management system) and myHealth (patient health tracking app). This privacy policy applies to both products and to our website at shifaatechnologies.com. By using our products, you agree to the practices described here.

1. What Data We Collect

3yadti — Clinic Management

Patient names, contact information, and medical records you enter into the system
Appointment and visit history
Doctor/clinic account information (name, phone number, clinic name)
Usage analytics to improve the product (no patient data is included)

myHealth — Patient App

Account information: name, email address
Health data you log: glucose readings, HbA1c results, medications, and reminders
Onboarding information: health condition, diagnosis date, glucose targets
Device information for notifications (push token)
Usage analytics (anonymized, no health data included)

2. How We Use Your Data

To provide and maintain the core functionality of our products
To send medication and health reminders you configure
To sync your data across your devices (myHealth)
To contact you if you signed up for our beta program or support
To improve our products using anonymized, aggregated analytics — individual health records are never used for this

3. Where Your Data Lives

3yadti is an offline-first application. All patient data is stored locally on your device using IndexedDB. No patient data is uploaded to our servers unless you explicitly use an export or sync feature.

myHealth stores your health data on your device and syncs it to Firebase (Google Cloud infrastructure, EU region — eur3). Your data is encrypted in transit and at rest.

⚠️ 3yadti Beta Warning: This is a beta product. Please maintain your own external backups of all critical patient data. We are not liable for data loss during the beta period.

4. Who We Share Data With

We do not sell, rent, or trade your personal data or your patients' data to any third party. Ever.

Firebase / Google Cloud: Used for authentication and data storage in myHealth. Governed by Google's privacy policies.
Vercel: Used to host our website. Only receives anonymized traffic analytics.
Your doctors (myHealth only): You explicitly control which doctors can view your health data. You can revoke access at any time.

5. Your Rights

You have full control over your data. Here is what you can do:

Access

Request a copy of all data we hold about you at any time.

Delete

Delete your account and all associated data permanently from within the app or by contacting us.

Export

Export your health data in standard formats (PDF, CSV, JSON) at any time.

Correct

Update or correct any inaccurate information stored in your account.

6. Children's Privacy

Our products are intended for use by adults (18+) or by minors under direct parental or guardian supervision. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information, please contact us immediately at support@shifaatechnologies.com.

7. Changes to This Policy

We may update this policy as our products evolve. When we make significant changes, we will notify users via email or an in-app notice. The 'Last updated' date at the top of this page reflects the most recent revision. Continued use of our products after changes means you accept the updated policy.

8. Contact Us

If you have questions about this policy, want to exercise your data rights, or need to report a privacy concern, please reach out to us:

support@shifaatechnologies.com

1. What Data We Collect

3yadti — Clinic Management

Patient names, contact information, and medical records you enter into the system
Appointment and visit history
Doctor/clinic account information (name, phone number, clinic name)
Usage analytics to improve the product (no patient data is included)

myHealth — Patient App

Account information: name, email address
Health data you log: glucose readings, HbA1c results, medications, and reminders
Onboarding information: health condition, diagnosis date, glucose targets
Device information for notifications (push token)
Usage analytics (anonymized, no health data included)

2. How We Use Your Data

To provide and maintain the core functionality of our products

To send medication and health reminders you configure

To sync your data across your devices (myHealth)

To contact you if you signed up for our beta program or support

To improve our products using anonymized, aggregated analytics — individual health records are never used for this